Publication

At a MEETING of the PERFORMANCE AND AUDIT COMMITTEE OF THE DUNDEE CITY HEALTH AND SOCIAL CARE INTEGRATION JOINT BOARD held remotely on 20th May, 2026.

Present:-

Members	Role

Bob BENSON (Chair)	Nominated by Health Board (Non-Executive Member)
David CHEAPE	Nominated by Health Board (Non-Executive Member)
Siobhan TOLLAND	Nominated by Dundee City Council (Elected Member)
Helen WRIGHT	Nominated by Dundee City Council (Elected Member) - Proxy
Dave BERRY	Chief Officer
Barry HUDSON	For Chief Internal Auditor
Christine JONES	Acting Chief Finance Officer
Alison PENMAN	For Chief Social Work Officer
Martyn SLOAN	Person providing unpaid care in the area of the local authority

Non-members in attendance at the request of the Chief Finance Officer:-

Matthew KENDALL	Health and Social Care Partnership
Clare LEWIS-ROBERTSON	Health and Social Care Partnership
Shahida NAEEM	Health and Social Care Partnership
Krista REYNOLDS	Health and Social Care Partnership
Kathryn SHARP	Health and Social Care Partnership
Angie SMITH	Health and Social Care Partnership
Lynsey WEBSTER	Health and Social Care Partnership
Russell WOOD	Health and Social Care Partnership

Bob BENSON, Chairperson, in the Chair.

I APOLOGIES FOR ABSENCE

Apologies for absence were noted from:

Glyn LLOYD	Chief Social Work Officer
Dorothy McHUGH	Nominated by Dundee City Council (Elected Member)
Dr Sanjay PILLAI	Registered Medical Practitioner (not providing primary medical services)

II DECLARATION OF INTEREST

There were no declarations of interest.

lll MINUTE OF PREVIOUS MEETING AND ACTION TRACKER

(a) MINUTE

The minute of meeting of the Committee held on 4th February, 2026 was submitted and approved.

(b) ACTION TRACKER

There was submitted the Action Tracker, PAC12-2026, for meetings of the Performance and Audit Committee for noting and updating accordingly.

Following questions and answers the Committee further agreed:

(i) to note that in relation to the Kingsway Care Centre roof repairs, an update would be provided to the next meeting.

IV DUNDEE HEALTHAND SOCIAL CARE PARTNERSHIP PERFORMANCE REPORT 2025/2026 QUARTER 3

There was submitted Report No PAC14-2026 by the Chief Officer providing an update on 2025-2026 Quarter 3 performance against the National Health and Wellbeing Indicators and Measuring Performance Under Integration indicators. Data was also provided in relation to Social Care Demand for Care at Home services.

The Committee agreed:-

(i) to note the content of the summary report;

(ii) to note the performance of Dundee Health and Social Care Partnership, at both Dundee and Local Community Planning Partnership (LCPP) levels, against the National Health and Wellbeing Indicators as summarised in Appendix 1 of the report (tables 1, 2 and 3);

(iii) to note the performance of Dundee Health and Social Care Partnership against the Measuring Performance Under Integration indicators as summarised in Appendix 1 (table 3); and

(iv) to note the number of people waiting for a social care assessment and care at home package and associated hours of care yet to be provided in Appendix 2 of the report.

Following questions and answers the Committee further agreed:

(v) to note that officers would review the approach to baseline year comparison in the 2026/2027 reporting year;

(vi) that further information would be provided to Councillor Tolland on the average length of time people waited for a care at home package.

V DUNDEE HEALTH& SOCIAL CARE PARTNERSHIP CLINICAL, CARE & PROFESSIONAL GOVERNANCE

There was submitted Report No PAC17-2026 by the Clinical Director providing assurance to Committee on the business of Dundee Health and Social Care Partnership Clinical, Care and Professional Governance Group.

The report related to:

- Emerging issue

- Government policy/directive

- Legal requirement

- Local policy

This aligned to the following NHSScotland quality ambitions:

- Safe

- Effective

- Person-centred

The Committee agreed:-

(i) to provide their view on the level of assurance the report provided and therefore the level of assurance regards clinical and care governance within the Health and Social Care Partnership. The timescale for the data within the report was to 31st March, 2026; and

(ii) to note that the Lead Officer for Dundee HSCP, Dr David Shaw suggested that the level of assurance provided was:

Reasonable; due to the following factors:

- there was evidence of a sound system of governance throughout Dundee HSCP;

- the identification of risk and subsequent management of risk was articulated well throughout services;

- there was ongoing scope for improvement across a range of services, in relation to the governance processes, although this was inextricably linked to the ongoing difficulties with recruitment and retention of staff; and

- there was evidence of noncompliance relating to a fully comprehensive governance system across some teams, i.e. contemporary management of adverse events and risks.

Following questions and answers the Committee further agreed:

(iii) that there should be limited assurance in relation to workforce issues in Mental Health and Learning Disability areas and this would be highlighted to the IJB in the next Performance and Audit Committee Chairs Assurance Report.

VI PSYCHOLOGICAL THERAPIES WAITING TIMES

There was submitted Report No PAC23-2026 by the Chief Officer providing an overview of the performance of the Psychological Therapies Service against the waiting times standard.

The Committee agreed:-

(i) to note the performance of the Psychological Therapies Service as outlined in the report; and

(ii) to instruct the Chief Officer to bring back an updated report to the PAC following further improvement actions put in place by the end of this calendar year.

Following questions and answers the Committee further agreed:

(i) to note that the trajectory currently indicated that the specialties would meet the targeted standard by November 2027.

VII CARE INSPECTORATE GRADINGS REGISTERED CARE HOMES FOR ADULTS/ OLDER PEOPLE ANDOTHER ADULT SERVICES 2025-2026

There was submitted Report No PAC20-2026 by the Chief Officer summarising the gradings awarded by the Care Inspectorate to Dundee registered care homes for adults/older people and other adult services in Dundee for the period 1st April 2025 to 31st March 2026.

The Committee agreed:-

(i) to note the scale and scope of Care Inspectorate led inspections carried out in 2025/2026 during the reporting year (section 4.1 of the report);

(ii) to note the contents of the report and the gradings awarded as detailed in the performance report (Appendix 1 of the report) and highlighted in section 4.2; and

(iii) to note the range of continuous improvement activities progressed during 2025/2026 as described in section 4.3 and Appendix 1.

VIII SELF ASSESSMENT ANNUAL REVIEW OF 2025-2026

There was submitted Report No PAC13-2026 by the Chief Finance Officer enabling the Performance and Audit Committee to undertake a self-assessment review of 2025/2026 activity, which would subsequently be utilised to provide assurance to the IJB.

The Committee agreed:-

(i) to note the contents of the report; and

(ii) to confirm the activities undertaken by the Performance and Audit Committee during 2025/2026 were in line with its remit and terms of reference and instructed a report be submitted to IJB for oversight and assurance purposes.

Following questions and answers the Committee further agreed:

(iii) that the Acting Chief Finance Officer would explore benchmarking with colleagues across Tayside; and

(iv) that the Acting Chief Finance Officer would explore with Internal Audit colleagues the possibility of involving PAC members more in the self assessment process.

IX QUARTERLY FEEDBACK REPORT 4TH QUARTER 2025/2026

There was submitted Report No PAC15-2026 by the Chief Finance Officer summarising feedback received for the Health and Social Care Partnership (HSCP) in the fourth quarter of 2025/2026. The complaints included complaints handled using the Dundee Health and Social Care Partnership Social Work Complaint Handling Procedure, the NHS Complaint Procedure and the Dundee City Integration Joint Board Complaint Handling Procedure.

The Committee agreed:-

(i) to note the complaints handling performance for health and social work complaints set out within the report;

(ii) to note the work which had been undertaken to address outstanding complaints within the HSCP and to improve complaints handling, monitoring, and reporting;

(iii) to note the recording of Planned Service Improvements following complaints that were upheld or partially upheld;

(iv) to note the work ongoing to implement Care Opinion as a feedback tool for all services in the Health and Social Care Partnership; and

(v) to remit the Chief Officer to review the Strategic Risk Register with reference to the information contained within section 6 of the report. 

X STRATEGIC RISK REGISTER UPDATE

There was submitted Report No PAC16-2026 by the Chief Officer providing an update in relation to the Strategic Risk Register and strategic risk management activities.

The Committee agreed to note the content of the report, including the Strategic Risk Register Report contained within Appendix 1 of the report.

Following questions and answers the Committee further agreed:

(i) that a development session would be arranged to review the risk appetite and an update reported to a future IJB meeting;

(ii) to note the concerns raised regarding red risks and those out with appetite; and

(iii) to note that the Risk Management Framework that sat alongside the Risk Register would be re-issued.

XI ASSURANCE REPORT IMPLEMENTATION OF IJB DIRECTIONS 2025/2026

There was submitted Report No PAC21-2026 by the Chief Finance Officer reviewing and providing assurance that IJB Directions had been issued and implemented during 2025/2026 in line with the IJB Directions Policy.

The Committee agreed to note the content of the report advising that Directions detailed in section 4.6 and section 4.7 of the report had been issued in line with controls detailed in section 4.5.

Following questions and answers the Committee further agreed:-

(i) to note that work was underway to consider the approach to Directions across Tayside and an update would be provided to a future IJB meeting.

XII GOVERNANCE ACTION PLAN PROGRESS REPORT

There was submitted Report No PAC18-2026 by the Chief Officer providing an update on the progress of the actions set out in the Governance Action Plan.

The Committee agreed to note the content of the report and the progress made against the actions within the Governance Action Plan (contained within Appendix 1 of the report).

XIII DUNDEE INTEGRATION JOINT BOARD INTERNAL AUDIT PLAN PROGRESS REPORT

There was submitted Report No PAC19-2026 by the Chief Finance Officer providing an update on progress of the one remaining review from 2024/2025 and the 2025/2026 internal audit plan. The report also included internal audit reports that were commissioned by the partner Audit and Risk Committees, where the outputs were considered relevant for assurance purposes to Dundee IJB.

The Committee agreed:-

(i) to note the ongoing work on the 2024/2025 and 2025/2026 plan; and

(ii) to note that the Annual Internal Audit Plan for 2026/2027 and Internal Audit Charter would be presented to the September 2026 PAC meeting.

Following questions and answers the Committee further agreed:-

(iii) to note that the fieldwork on the internal audit for Lead Partner Services was now complete along with the Internal Control Evaluation report and it was intended to present to the IJB in June.

XIV ATTENDANCE LIST

There was submitted a copy of the Attendance Return PAC22-2026 for meetings of the Performance and Audit Committee held to date over 2026.

The Performance and Audit Committee agreed to note the position as outlined.

XV DATE OF NEXT MEETING

The Performance and Audit Committee agreed to note that the next meeting of the Performance and Audit Committee would be held remotely on Wednesday, 23rd September, 2026 at 10.00am.

Bob BENSON, Chairperson.