From late September to mid-November 2020, the Health and Social Care Alliance* sought views from people across Scotland to help shape and inform the Independent Review of Adult Social Care. The views of individuals and organisations are shared in a report prepared for the Social Care Advisory Panel.

Across Scotland people reported that there were some positives and some examples of good quality and effective support operating at a local level. In contrast to this, some participants expressed high levels of frustration around the existing structure and design of social care services. Eligibility criteria, workforce development, the value of unpaid carers and the implementation gap between policy and practice were amongst many of the key themes that people said needed the review panels attention, to improve service provision. The full report is available at

* The ALLIANCE is the national third sector intermediary for a range of health and social care organisations. You can find out more about the alliance by visiting